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Customer Testimonials

Read or write a review of us on WOMO (WordOfMouthOnline.com.au)

or write a note to us 

or Like or Comment on our Facebook page 

or email us at help@rightbuy.com.au

 

Awards

 

womo-2015-sa-color-shadow.png2014-womo.pngwomo2013.pngwomo2012.png     Click here to read more customer testimonials on womo.com.au

We've won for the 5th year running, a WOMO (Word of Mouth Online) Service Award. Thank you to all those customers who provided feedback!

Thanks to our customers - here are some more older unfiltered testimonials (all our new testimonials are on WOMO.com.au for independent reviewing):

 

Great service. My Rightbuy deliveries were so quick. I would highly recommend Rightbuy.

PG

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Outstanding Customer Service. Immediate response to my query and on a Sunday ! I will certainly be using this company for future purchases. 200% customer satisfaction. YM Oct 1

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 Rightbuy.com.au is an excellent and safe place to shop
Items are as described, communication is excellent and delivery is fast
I highly recomend them

Jillian

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 Message: Right Buy provided good information, so we could choose a product that suited us.Excellent quality, service and delivery time. We would happily purchase through Right Buy again.Many Thanks RT.

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 Just want to say many thanks for the new clock which arrived this morning.  I appreciate your prompt service and attention to my problem. 

Your company has been very cooperative in dealing with this matter and I would highly recommend anyone to use your company. It has been a pleasure doing a transaction with you.
Margaret, Sep 2014
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  The service from rightbuy was great. Friendly communications and delivery on time.

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 I have been doing online shopping for over 2 years. Your service is THE BEST.  I received the couch covers 2 days after I ordered.  I will definitely recommend this website to my friends. Thank you for your fantastic services. F.Yin:) Sep 4

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The website is very easy to navigate, the product arrived very quickly, was exactly as the picture had showed it and was very good value for money. 

Anon

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VERY HAPPY WITH PRODUCT AND SERVICE - EXCELLENT WILL PURCHASE OTHER ITEMS FROM YOU. Lucretia, Sep14

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Easy - Quick - Great products and competitive pricing & NO Fuss - A dream come true really..... I\'m Sold!
Sammy G 28/8

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Brilliant service. Delivery Super quick. Thank you so much.

LB

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 I would thoroughly recommend rightbuy for efficient service, good customer service and prompt delivery, nothing but praise for this company. GR

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Thankyou for your prompt delivery , excellent quality product and extremely competitive pricing on the product recently purchased from your company. I am a first time purchaser & very very happy with your service.
Regards
Giovanna,23 07 14

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I have used rightbuy twice now, there is no need to shop anywhere else as far as I am concerned.
Recently I had a query regarding an item of a certain size, almost on closing my computer they were there offering to help.
Amazing!
Name: DIANE FRANCES WEIR

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Message: Order came in 2 parts but was made aware of this after 1st part arrived. 1st part came within a week, 2nd part after a week.
1st time user and will use again. Seems reliable.  Products were as indicated online. Agree with other positive comments.

Evelyn G, July 22,2014

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Very impressed with the service. Would buy again from this site.

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 Right to buy was prompt, delivered on time and had the best price for product I was after.

Anon.

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Good customer service. Even received prompt replies to questions over the weekend. Fast postage and excellent product

 JH 4 June 2014

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I found the service from right buy.com.au excellent. I was kept informed every step of the way and found the staff (especially Tammy) very helpful and always prompt with replies to my emails.

Marelle, May 30 ,2014

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 I was most impressed with the quick service and in your assistance when noticing my mistake when ordering

P.D NSW

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Really impressed with item and the service. fast delivery to rural area and trouble free transaction.  Will be dealing with this company again.  Keep up the good work.
Name: Gail R.  May 14,14

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Message: This was an excellent shopping experience, thankyou!! I found what I wanted to buy on your website easily, communication was great and my purchase arrived in good order and in good time. TS May 19,2014

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Message: Very impressed with customer service,postage and communication. 5 stars for all three. Combined with an excellent quality product and a better than competitive price, wouldn\'t  shop elsewhere, thank you CR

May5,2014

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I\'ve found your customer service to be excellent.  Promt answers to my delivery problem. Thank you. SR. April 26,2014

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Ab fab service.  I accidently ordered 2 items instead of 1.  It was corrected within minutes of me sending an email.  The goods arrived within 24 hours and I am thrilled, thanks.  G Murray.

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Fantastic customer service. Right Buy kept me informed the whole time. Quick postage and items as described. I was very impressed, Catherine

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 Everything that was promised
Name: J Hofman, 14 March 14

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This was my first order with which we had a small problem. The matter was rectified quickly and all now appears well.
I would be happy to do further business in the future.
B Thorpe, March 2014

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 Totally happy with product and prompt service. Will def recommend and will have no hesitation in ordering from here again.

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great service excellent product 100% satisfied. I have purchased twice in the past 3 weeks.

JW Feb 14

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 I was impressed by the range and price of the item and I received a speedy, helpful reply to my query, plus Christmas wrapping that I had not found at the time. This made the experience much better thank you
Name: Wendy Day

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The best price I could find on the net, and the service was amazing- just two days from interstate!

RH

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Message: At first after I joined  I was a bit dubious, but when I went for help the service was excellent. I have now got on order the product that I was after and it is due to the way Rightbuy and its customer service team operate. Thanks again Rightbuy
Name: Kevin [Dec 22]

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So happy with the service from Right Buy, Quality products sent on time , with quick back-up service . I\'ll be using Right Buy again , will tell my friends too as well . Thanks very much, CB
Christine Bendall December 18 2013

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 I\'m so  happy with your quick service and the sure fit dining room chairs and recliner covers that I purchased. They are excellent !
They fitted perfectly and look great. You saved me having to go out and buy new furniture.
A very happy customer.
Name: Kim Gray 18 Dec13

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Very happy .....my rug was delivered within a couple of days

Thank you KC

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 I am happy with the time of delivery from the time I purchased my item. My daughter loved the chopping board it was the right size and not to heavy. Thanks to Right Buy

R.O

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Super service. I gave the wrong address by mistake so the order was returned to Rightbuy but they are re-sending it without  making any fuss. Can\'t say that from other mail order companies. HT Oct

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This was a fast delivery, right buy.com.au were on the ball with communication throughout th transaction.  Extremely pleased with the kitchen scales purchased, no hesitation about purchasing again with right buy.com.   RM

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I am more than satisfied with both the service and the product. The black and white striped tote is exactly what I want for casual summer wear, and the service...how could anyone complain, delivered in 3 days and free postage. VERY HAPPY CUSTOMER..Merrilyn

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Ordered Odessey 1000 Thread sheets and the service was great. Rightbuy followed up the order straight away and I could\'nt believe the speed in which they were delivered to my door.  It was great service, product great and will use them again.  Oct 7,2013 Freda C

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Message: Fantastic service.  i bought mats and needed to exchange.  a quick refund return and i then reordered other mats.
Name: julie

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Excellent time from ordering to receiving what I ordered . Will order again.

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Prompt efficient service and a quality product. Will recommend.

Diane Sep 12

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I was very impressed on the promised delivery... Ordered late Friday and Arrived just a couple of days after ordering.
Looked Exactly like the ad and just what I wanted. J.H

Jean

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Great company and great products.  100% satisfied with my purchase.  Would definitely shop here again.  Highly recommend you have a look.

Tracey

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The service I received from Right Buy was quick & efficient. The item I purchased was of good quality. I wouldn\'t hesitate to buy from them again & recommend them to family & friends. CW.

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Prompt efficient service, great product resulting in very happy customers who will not hesitate to purchase through RIGHT BUY in the future and who have already recommended RIGHT BUY to their friends

Helen

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Right Buy have fantastic products at great prices and spot on service. Thank you for a terrific shopping experience.LT, W.A

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Very good, helpful, honest and expedient service. one of the most quickest sites in assistance and promptness. will answer/recommend anything asap when contacted. Will be purchasing from this site again!!
Name: Soula

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OK, I have only just received the socks, but they came really quickly!!!!  I ordered on 29 May, and they arrived 6 June (Ed: W.A country)!  So I\'ll do a product review in a couple of weeks when I\'ve worn them a few times.  GE.

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 I sent an email enquiry to help/Right Buy regarding an order I had placed online and within minutes I had received a reply from Mary  and my problem resolved. With this kind of \"old fashioned service\" I would definitely recommend them!
Name: Marilyn K

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Really impressed with the level of service.  Sadly I received a faulty product but due to personal circumstances it took me many, many months to realise it. Yet still they bent over backwards to make things right.  A very satisfied customer. KS

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Very happy with my Right Buy purchase,a good price and delivery was as specified..thanks...DC

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Quick efficient service from the team and good quality chair covers.  Have recommended right buy to friends and family. Thanks.

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Product purchased was wrapped as requested and delivered to us within 5 working days! We are very happy with the service. BL

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 Fantastic service - quick, efficient and painfree - HLM

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Product was ordered online on the Saturday and was delivered to the door, as requested, the following Tuesday.Service regarded as 10 out of 10. Re the product - too early to confirm its efficiency etc. DL

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Prompt service. Goods for sale honestly described and displayed. Site easy to navigate.M

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I ordered on a Tuesday, received the goods on Friday, and am very happy with my purchase. Thank you. Janet.

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Just a brief note to advise that my order for Terry Towelling robes placed last Thursday was delivered to my door first thing this morning!!  What fantastic service…. Many thanks for your great web site and wonderful, fast, efficient service. Kindest regards from a ‘Happy Customer’

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As new customers we didn\'t know what to expect but we were thoroughly impressed with the service and followup

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Fast delivery. Goods were in excellent condition. Thanks.

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The service and speed of delivery was exceptional. The quality of the goods I purchased was top quality. I am very happy with the  products I purchased. MG

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Thankyou rightbuy it was very prompt service and stress free, and my product was of a very good quality.
 I was more than happy with my experience with rightbuy.HJM

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I have a very good shopping experience in your site. The customer service team is excellent. They have helped me through special situations and even return/refund. This is a service that will delight most web savvy customers.
FL of Sydney

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The right buy team & yourself are just exceptional.  I’m just so pleased by everyone’s efficiently & quality customer service from start to finish. 

Could you please forward this to your Managers, you all deserve to be appreciated for such good service.

Thanks again,Mel, Jan 2013

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 I thought service like this had died. The friendly staff, the excellent service, nothing is too much trouble and customer satisfaction is very important to this firm. I recommend this firm to all, if they say three days delivery then it is.
B C, Jan 8 2013

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Thank you very much, very pleased with my gown & your prompt service. Thank you once again.
Barb K

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Prompt confirmation of my purchase and delivered quickly.
First experience in Online purchasing has been a good one. C.J.

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Bathrobe is exactly as I expected, and received it within a couple of day.  Excellent service.  Thank you.

L.

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Speedy delivery, quality products and value for money!!!

K.Wells

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Very happy with purchase plus quick delivery

Carol M

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 Just to let you know, my yellow robe arrived yesterday afternoon, and I am Thrilled to the Back Molars with it!

 I want to tell you  to know how impressed I am with your service and efficiency, not to mention the unending patience you showed me while I bumbled through the ordering process!

Thank you again..................You Guys Rock!

 
Anne.H, Victoria
 
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 Really quick shipping, excellent! Very happy with my purchase.

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Great priced product and perfect for my needs. Super fast postage

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Excellent service, free delivery, and fast! Just about to order again!

Gayle

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excellent product and speedy delivery

S.M

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 I\'m extremely happy with the fast and efficient service of your company.  My queries were answered promptly and cheerfully and the products were everything I hoped they would be. I will definitely be dealing with you again.  

Cheers JM

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Very quick delivery, item exctly what I wanted.  Thank you.

SL

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Really great couch covers.  Highly recommendable!!!

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Could not have been happier with my purchase from rightbuy\':) It was so easy and delivery was quick.

IC

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Product as described. Happy with it. 

TVZ

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great product,excellent service,prompt delivery,would highly recommend Right Buy to potential customers. 

VF

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Was so scared of purchasing a product that I could not see and touch however when doonas were delivered I was so happy that they were perfect.  They were better thanks I could have expected, delivered quickly & fantastic quality.Highly recommended!! 

Jenny

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Great site, only place where I could find t-shirt sheets, free delivery and delivered so quick.  Would recommend and will definately be combing the site for future purchases. Easy site to navigate as well.

MN

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Easy transaction - great product - quick delivery - happy to purchase again. 

Kim

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Exceptional price, description of item and delivery time.

HK

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Great product, Wondeful service. Thank you

Lothar

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Great products and speedy delivery! Highly recommended!

Anon

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Thank you, the purchase was watch I expexted from the picture I seen on your web site, Delivery was very prompt, will buy from you again.

Kim C

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Message: Excellent in every way! Easy to find stuff, plenty of tips to help you decide and super fast delivery. One of the best web sites I\'ve used.

David, NSW

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Hi, I received my purchase today and just wanted to let you know how happy I am, with the products and the quick and efficient service. 

J.M

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Arrived super quick, was exactly as stated on site.
Very happy with my purchase, thank you!

S.Trigg

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Great service, great products, great price.

Michal.

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 I was very impressed with the service that i received from rightbuy. It was easy quick and friendly. I will be using them again for sure.

IC

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Great service, great product, great price, very happy all around.

D.Fleming

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Excellent service. Rapid delivery, great price, absolute satisfaction with goods

Robyn, NSW

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I bought one of your bathrobes for a gift - great price, prompt service, beautiful gift box and free shipping! Fabulous!

E.K, WA

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Exellent product great delivery  

R.V

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The website was easy to use and the item that  I purchased arrived extremely promptly within a couple of days.  I will certainly use the site again. 

DAL.

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After searching the net for the product I required I was direct to \"Right Buy\" after further investigation I decided to give them a go. I whole experience was a ease to operate from registering to receiving the item.

Julie

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Ordered on Friday and recieved the next monday, and I don\'t even live in a capital city! CN

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Great product, excellent service, quick delivery. Highly recommend dealing with rightbuy! MW

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Service was efficient and easy. Products are as expected. Thank you.

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The customer service officer was extremely helpful, providing a birthday card to be included with my purchase, at no extra cost. The only setback was the delivery was made 2 days later than I had planned.

M, Singapore

 

 

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